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The player from Italy has despatched the many required paperwork to the verification, nevertheless, the position of KYC remains unidentified. Participant’s complaint has become settled correctly.
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"You concur that you are cost-free to prefer to use the Gratowin services and achieve this at your sole discretion and hazard. The Company shall not be liable to you personally or any third party in deal, tort, carelessness, or normally, for virtually any reduction or harm in any way arising from or in any way related with your, or any 3rd party’s, make use of the products and services, irrespective of whether immediate or indirect, like, with no limitation, injury for lack of company, lack of revenue (which includes loss of or failure to receive predicted winnings), organization interruption, lack of enterprise data, or any other pecuniary or consequential loss (even the place we have already been notified by you of the potential of this kind of decline or harm). "
The player from Italy is experiencing problems withdrawing his cash. Participant’s grievance has become solved correctly.
Casinos using a Below normal Protection Index normally have an unfavorable ratio in their range of holiday makers to related problems submitted by gamers. It implies that this On line casino has in all probability addressed some players unfairly in the past. Submitted: 25 Aug 2019
The participant from Italy has submitted the many files needed for the verification. Even so, he’s enduring problems withdrawing his resources.
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Firstly, below at Gratowin, we always attempt to deal with all our customers rather and in accordance with the set up business guidelines and terms and conditions. Following reviewing your Original refund ask for manufactured back in July 2022, i can see that our colleagues responded to you personally straight away and spelled out why your refund ask for could not be accomodated.
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